All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays, unless organized in advance. Our 2 - 5 day processing time does not include time in transit for national orders. While we endeavor to get all orders out within a day or two, we do experience delays due to order load from time to time.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. For National orders, please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone (our contact details can be found on our Contact Us page.
Your order may experience delays due to stock availability, courier delay, and where you are situated, this is the nature of online shopping, however we do try our best to ensure stock is always available. In the event where stock is not available for a certain item/s, you will be contacted by a Vegan Street employee and offered an alternative or a credit for your next online purchase.